Data, AI, and Security

Put your AI knowledge into practice. Define potential AI use cases and evaluate tools based on your business needs, priorities, budget, data sensitivity, capabilities, and responsible-use requirements. Compare options using a structured framework, then create a practical implementation plan covering your team, approved use cases, policies, training, responsibilities, risks, and readiness. Prepare for launch by defining success measures, feedback processes, human review, and ongoing monitoring.

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 Data, AI &amp; Security

 <h1 style="font-family: Montserrat, Arial, sans-serif; font-weight: 800; letter-spacing: -0.02em; margin: 0px 0px 18px; color: rgb(26, 26, 26); text-align: left; font-size: 34px; line-height: 1.2;">Artificial Intelligence Fundamentals for Business</h1>

 <span style="color: rgb(26, 26, 26); font-family: Montserrat, Arial, sans-serif; font-size: 12px; line-height: 1.4; padding: 5px 12px; border-radius: 999px; margin: 0px 6px 6px 0px; display: inline-block; border: 1px solid rgb(245, 158, 11); background: rgb(245, 158, 11);">Self-paced&nbsp; <span style="color: rgb(63, 63, 70); font-family: Montserrat, Arial, sans-serif; font-size: 12px; line-height: 1.4; padding: 5px 12px; border-radius: 999px; margin: 0px 6px 6px 0px; display: inline-block; border: 1px solid rgb(212, 212, 216); background: rgb(244, 244, 245);">Hands-on AI playground&nbsp; <span style="color: rgb(63, 63, 70); font-family: Montserrat, Arial, sans-serif; font-size: 12px; line-height: 1.4; padding: 5px 12px; border-radius: 999px; margin: 0px 6px 6px 0px; display: inline-block; border: 1px solid rgb(212, 212, 216); background: rgb(244, 244, 245);">No prior experience needed

 <h2 style="font-family: Montserrat, Arial, sans-serif; font-weight: 700; letter-spacing: -0.01em; margin: 44px 0px 16px; padding-top: 20px; border-top: 3px solid rgb(26, 26, 26); color: rgb(26, 26, 26); text-align: left; font-size: 26px; line-height: 1.25;">Course Description</h2>

 Artificial intelligence (AI) tools help businesses draft content, summarize information, answer customer questions, spot patterns, and speed up everyday work. AI is also built into more and more of the business software you already use.

 Artificial Intelligence Fundamentals for Business gives business professionals a practical foundation for understanding how AI tools work, where they fit in a business, how to evaluate different options, and how to adopt them responsibly.

 Learn what AI can and cannot do, practice writing prompts and matching tools to real problems, and build the knowledge to evaluate and implement the right AI tools for your needs.

 The course is organized into three major sections: Learn, Practice, and Apply. Each section builds on the one before it, taking you from understanding AI to practicing hands-on and applying what you learn to a real plan for your business.

 <h2 style="font-family: Montserrat, Arial, sans-serif; font-weight: 700; letter-spacing: -0.01em; margin: 44px 0px 16px; padding-top: 20px; border-top: 3px solid rgb(26, 26, 26); color: rgb(26, 26, 26); text-align: left; font-size: 26px; line-height: 1.25;">How the Course Works</h2>

 <h3 style="font-family: Montserrat, Arial, sans-serif; font-weight: 800; letter-spacing: 0.02em; margin: 28px 0px 12px; color: rgb(26, 26, 26); text-align: left; font-size: 18px; line-height: 1.3;">01 | LEARN</h3>

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 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Read Learn what AI is, where it shows up in business software, how to judge vendor claims, and why governance, privacy, and human review matter.</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Reflect Connect what you learned to your own situation. Identify the tasks where AI could save time and the places where it could introduce risk.</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Case Studies See how different businesses use AI tools and consider what applies to your own situation.</li>
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 <h3 style="font-family: Montserrat, Arial, sans-serif; font-weight: 800; letter-spacing: 0.02em; margin: 28px 0px 12px; color: rgb(26, 26, 26); text-align: left; font-size: 18px; line-height: 1.3;">02 | PRACTICE</h3>

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 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Practice Work inside a hands-on AI playground. Learn to write clear prompts, improve weak ones, work through realistic workplace scenarios, explore a catalog of AI tools, match business problems to the right tool, and practice spotting when AI output needs a human check.</li>
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 <h3 style="font-family: Montserrat, Arial, sans-serif; font-weight: 800; letter-spacing: 0.02em; margin: 28px 0px 12px; color: rgb(26, 26, 26); text-align: left; font-size: 18px; line-height: 1.3;">03 | APPLY</h3>

 <ul style="list-style: none; padding: 0px; margin: 0px 0px 16px;">
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Evaluate Use a structured framework to compare and score AI tools based on your specific needs, priorities, and business context.</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Implementation Turn your decision into a plan. Define your team, timeline, use policies, training, risks, responsibilities, and go-live readiness.</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Go-Live &amp; Monitoring Choose a launch approach, define success measures, create a feedback process, and plan for ongoing review after launch.</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Complete Review your work, rate your confidence, and take your completed AI workbook with you.</li>
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 <h2 style="font-family: Montserrat, Arial, sans-serif; font-weight: 700; letter-spacing: -0.01em; margin: 44px 0px 16px; padding-top: 20px; border-top: 3px solid rgb(26, 26, 26); color: rgb(26, 26, 26); text-align: left; font-size: 26px; line-height: 1.25;">What You'll Learn</h2>

 <ul style="list-style: none; padding: 0px; margin: 0px 0px 16px;">
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;What artificial intelligence is in plain language, including how generative AI tools produce text, images, and summaries</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;Where AI is already built into business software, such as predictions, summaries, drafting assistants, and anomaly detection</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How to write clear, effective prompts, and how to fix a prompt that produces weak or off-target results</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;Common ways AI can fail, including made-up answers, outdated information, and bias, and why a person should review important output</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How to judge vendor AI claims with healthy skepticism</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;The basics of AI governance, including data handling, human review requirements, audit trails, and vendor data-use terms</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How AI chatbots work and what it takes to create and manage one for your business</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How to match common business problems to the right type of AI tool</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How to define your use cases, budget, data sensitivity, and non-negotiables before you compare vendors</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How to compare and score AI tools using a structured framework, and which questions to ask each vendor</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;The red flags to watch for during vendor conversations, such as unclear data-use terms, training on your data without permission, and claims that cannot be tested</li>
 <li style="padding: 12px 0px; border-bottom: 1px solid rgb(232, 230, 224);"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How to plan an implementation, including your team, timeline, use policies, training, risks, and go-live readiness checklist</li>
 <li style="padding: 12px 0px;"><span style="display: inline-block; width: 24px; height: 24px; line-height: 24px; text-align: center; border-radius: 50%; background: rgb(255, 247, 230); border: 1px solid rgb(240, 220, 138); color: rgb(138, 90, 0); font-size: 12px; font-weight: 700; text-indent: 0px; margin-right: 12px;">&#10003;How to choose between a big bang and a phased rollout, then track success metrics, gather feedback, and schedule regular reviews after launch</li>
 </ul>

 <h2 style="font-family: Montserrat, Arial, sans-serif; font-weight: 700; letter-spacing: -0.01em; margin: 44px 0px 16px; padding-top: 20px; border-top: 3px solid rgb(26, 26, 26); color: rgb(26, 26, 26); text-align: left; font-size: 26px; line-height: 1.25;">Who Should Enroll</h2>

 This course is designed for anyone who wants to understand, choose, or use AI tools responsibly at work, including:

 <ul style="list-style: none; padding: 0px; margin: 0px 0px 16px;">
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Small business owners curious about where AI could help</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Managers deciding which AI tools their team can use and how</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Marketing, customer service, and administrative staff who want to work faster with AI</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Team members who already use AI tools and want to use them more effectively and safely</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Office managers and operations leads responsible for company policies</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Decision-makers evaluating AI tools or AI features in existing software</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Anyone who feels behind on AI and wants a clear, practical starting point</li>
 <li style="padding: 12px 18px; margin-bottom: 8px; background: rgb(250, 250, 250); border-left: 4px solid rgb(245, 158, 11); border-radius: 0px 8px 8px 0px;">Students and career changers building foundational business software literacy</li>
 </ul>

 No technical background is required. You do not need to know how to code, and you do not need to have used an AI tool before.

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Course content

Artificial Intelligence Fundamentals for Business

Ashley Boucher